Wednesday, December 21, 2011

Fifth Third customers target of text scams

Some customers of Fifth Third Bank have reported a text messaging scam claiming that their accounts have been locked. The bank cautions customers not to follow the directions included in the texts.

The bank has a primer on text messaging scams on its website.

News of the scam comes just days after the Cincinnati-based bank with a significant presence in Charlotte announced a new mobile phone and text-based banking system.

Banks have increasingly used cell phone text messaging to communicate with their customers. Bank of America CEO Brian Moynihan said this week in Charlotte that his bank sends about 20 million texts per month warning customers that their checking account balances are low.