Monday, October 7, 2013

Wells Fargo to open social media operation in Charlotte

Wells Fargo says it plans to open in Charlotte an operation dedicated to monitoring comments being made about the bank on social media.

The other social media center will be in San Francisco, where the lender is headquartered. Charlotte is the base for the bank's Eastern U.S. operations.

Wells Fargo is not disclosing the location for the center in Charlotte or how many people it will employ.

Bank of America already has staff members who respond to customer comments on social media, such as


Anonymous said...

Here is the 1st comment on Wells Fargo. They suck!!