Thursday, July 25, 2013

Bank of America's 'Teller Assist' ATMs set for 4Q Charlotte debut

They're already in Atlanta and Boston and, come the fourth quarter, Bank of America's new automated teller machines will come to Charlotte, the bank said Thursday.

The "Teller Assist" machines have video screens that allow customers to get real-time assistance from a teller. The tellers are in call centers in Delaware and Florida.

The bank said Founders Hall will be one of the first locations in Charlotte to get the new ATMs. The bank has not released the other locations in Charlotte that might get the new machines.

Since unveiling the ATMs in April, the bank has put 36 of them in Atlanta and Boston.