Wednesday, March 20, 2013

BB&T offers no explanation for site outages

BB&T, whose website has experienced outages for at least the past two days, on Wednesday continued to offer no explanations as to what was causing the sporadic disruptions.

On Wednesday, the website Sitedown was peppered with complaints, most stemming from the morning, that the Winston-Salem-based bank's site was not working.

From a 5:57 a.m. comment on Sitedown: "Second day and cannot logon."

"No access for 2 days," someone commented about a hour later, at 6:40 a.m.

The website appeared to be working normally Wednesday afternoon.

On Tuesday, BB&T spokesman David White told the Observer that the outages started Tuesday afternoon, but he would not provide details on the cause. At 2:45 p.m. Wednesday he wrote in an email to the Observer that service had been restored but offered no explanation for the source of the outages.